Policy framework

Public rules for educational and operational integrity

EAB publishes the policies that learners and organisational clients need in order to understand programme status, conduct, information rights and available remedies.

Educational standards

Programme approval, assessment, certificate issue, academic integrity, reasonable adjustments and appeals are governed through the certificate and quality pages in this library.

  • Programme and certificate standards
  • Assessment and completion requirements
  • Academic integrity and responsible use of AI
  • Certificate verification and correction

Learner and client terms

Website terms, programme terms, fees, cancellation and refund information identify the contractual position that applies to an enrolment or commissioned programme.

Rights and conduct

Privacy, cookies, accessibility, complaints, conflict of interest and the Code of Conduct explain how information and concerns are handled.

Order of precedence

The confirmed programme record and the terms accepted at enrolment govern a specific cohort. General website summaries do not override a signed corporate agreement or programme-specific terms.

Further information

Programme and policy enquiries